Why did we create a blog? As a retail site and not the manufacturer of an actual product or brand, some might wonder why NothingButSoftware thought it was important to start a blog - who wants to read a retail site’s blog, right? Well, we felt that having a less formal way to connect with our customers and the online community of software users called for something more than our Website’s corporate ‘About Us’ page.

We want to connect with people on a more social level and open up new forms of dialog. We want to comment on what we see happening in the computer world and more specifically the software industry and discuss where things may be heading in the future.

Since the founding of our Parent Company SpaceBound, Inc. in 1987 and the launch of NothingButSoftware.com in 1997, we have seen that the way in which people research, purchase and use software is forever evolving. Understanding and then responding to the trends of our customers helps explain why we have loyal customers who keep coming back for more than 20 years. Even when customer satisfaction was not the industry’s #1 priority, we still held true to our commitment to our customers and exceeded their product and customer service expectations. We have and will continue to stay focused on the needs of our customers.

Anyone can sell a product, but not all companies can maintain an impeccable reputation with their customers for over 20 years. What does that mean for our customers? When you call into our Customer Care Department, you actually get a live customer service representative! When you e-mail our tech-support department, you receive a response within 24 business hours. When you place an order with our Company, you know that your order is being processed and shipped out within 24 business hours. And now with our Blog, our customers can interact with us, on a more social level, where they can really feel like they are part of our Community.